(*) these areas are exclusively accessible for registered course instructors.


Welcome to the Electronic Supplement Website ... 

... of our textbook about global supply chain and operations management. Due to the great success of the first edition of our textbook, we have decided to prepare a 2nd and extended edition.

What is new in the 2nd and extended Edition?

We have added three chapters on recent topic of supply chain and operations management:

  • Supply Chain Risk Management and Resilience
  • Digital Supply Chain, Smart Operations, and Industry 4.0
  • Pricing and Revenue-Oriented Capacity Allocation

On this website you will find a lot of up-to-date complementary material for your own use or for deployment in teaching and education.


Supply Chain and Operations Management


In everyday life, all of us take supply chain and operations management (SCOM) decisions. If you move to a new flat, location planning is first necessary. Second, you need a plan of how to design the overall process. This includes capacity planning, transportation planning, human resource planning. You also need to replenish some items and do procurement planning. Finally, a detailed schedule for the day of the move is needed.


Similarly, building a new house involves many SCOM decisions. Again, it starts with location selection. If you decide to coordinate the overall process by yourself, it is necessary to coordinate the entire supply chain of different manufacturers and workmen. In turn, they need the detailed data of your plans and forecasted data to plan their own process and sourcing activities. In order to avoid traffic jams at the building site, detailed coordination at the vehicle routing level is needed.


SCOM belongs to the most exciting management area. These functionalities are tangible and in high demand in all industries and services. This study book intends to provide both the introduction to and advanced knowledge in the SCOM field. Providing readers with a working knowledge of SCOM, this textbook can be used in core, special and advanced classes. Therefore, the book is targeted at a broad range of students and professionals involved in SCOM.


Theory and Applications of SCOM


Special focus is directed at bridging theory and practice. Since the managers use both quantitative and qualitative methods in making their decisions, the book follows these practical knowledge requirements. Decision-oriented and method-oriented perspectives determine the philosophy of the book. In addition, because of the extensive use of information technology and optimization techniques in SCOM, we pay particular attention to this aspect.


Next, a strong global focus with more than 50 up-to-date case studies from all over the world is a distinguishing feature of this study book. The case studies encompass different industries and services and consider examples of successful and failed SCOM practices in Europe, America, Asia, Africa and Australia.


Finally, following the expectations of modern students and the positive teaching experiences in SCOM over the past ten years, we divided this textbook into a hardback and an electronic part. In the hardback, basic theoretical concepts, case studies, applications,and numerical examples are explained. The e-supplement supports the hardback and provides students and teachers with additional case studies, video streams, numerical tasks, Excel files, slides and solutions.


For Course Instructors


If you are a course instructor and if you want to use the book in your course then please register here as a course instructor. After the verification of your registration we will send you a password for the instructor's area. 




The authors gratefully acknowledge all those who have helped us in bringing this book to publication. First and foremost, we have greatly benefited from the wealth of literature published on the subjects of SCOM andrelated topics. We thank Dr Marina Ivanova for co-authoring the Chapter 4 “Supply Chain Strategy” and Chapter 6 “Production Strategy”. We would like to thank all our colleagues from Berlin School of Economics and Law, University of Bremen and Technical University of Chemnitz. The book has benefited immensely from their valuable insights, comments and suggestions.  


We thank the companies AnyLogic, Knorr-Bremse Berlin Systeme für Schienenfahrzeuge GmbH, OTLG, REWE and SupplyOn for permissions to prepare new case-studies and use company materials.  


We thank our student assistants Benjamin Bock, Alexander Reichardt, Katharina Schönhoff and Laura Seyfarth, who helped us to prepare case studies, tasks and figures. In addition, we thank our PhD and master students Alex Bolinelli, Christina ten Brink gt Berentelg, Vikas Bhandary, Jonas Dahl, Nora Fleischhut, Irina Fensky, Daniel Jácome Ferrao, Diego Martínez Gosálvez, Fernanda Jubé, Laura Kromminga, Chensuqiu Lin, Abdul Mutallab Mukhtar, Sufyan Nasir, Carlos Ortega, Janna Piorr, Beatrix Schubert, Aneesh Somanath, Henrik Thode, Evelyn Wendler, Chiu Hua Yi for contributing to the preparation of case studies.  


We cordially thank Ms. Pat Baxter for thorough proof-reading of the manuscript.


Finally, we wish to thank Mrs. Barbara Bethke and  Mr Christian Rauscher from Springer, and the entire Springer production team for their assistance and guidance in successfully completing this book.


Last but not least – we cordially thank our families who supported us enormously during our work on the book.





Getting the Book

2nd edition

1st edition